Slough Travel Clinic | Last updated: April 2025
What This Policy Covers
This Cookie Policy explains how Slough Travel Clinic (“we”, “us”, “our”) uses cookies and similar tracking technologies when you visit our website. It tells you what cookies we place on your device, why we use them, and what choices you have.
We have written this policy in plain English because we believe you deserve to understand exactly what is happening with your data, not wade through legal jargon to find out.
What Are Cookies?
Cookies are small text files that a website saves to your browser or device when you visit. They are widely used to make websites work properly, improve the user experience, and provide information to the website owner.
Some cookies are essential. Others are optional. This policy explains the difference.
The Cookies We Use
Strictly Necessary Cookies
These cookies are required for our website to function. Without them, services you have asked for, such as booking a travel health consultation or using our contact form, cannot be delivered. You cannot opt out of these cookies through our cookie banner, as they are fundamental to how the site operates.
Examples of what these cookies do on our site include maintaining your session as you move between pages, remembering items you have added to a booking, and keeping your cookie preferences once you have set them.
Analytical and Performance Cookies
We use Google Analytics to understand how visitors find and use our website. This helps us identify which travel health pages are most useful, where visitors tend to drop off, and how we can improve your experience when researching vaccinations, antimalarials, or travel health appointments.
The data collected through analytical cookies is aggregated and anonymised. We cannot use it to identify you personally.
These cookies are only placed with your consent.
Functional Cookies
Functional cookies allow our website to remember choices you make, such as your preferred language or region. They may also be used to power live chat functionality if you use our online enquiry tool.
These cookies are only placed with your consent.
Marketing and Targeting Cookies
If you have consented, we may use cookies from platforms such as Google Ads or Meta to show you relevant information about our travel vaccination services after you have visited our site. These are known as retargeting cookies and are operated by third parties, each with their own privacy and cookie policies.
We do not use marketing cookies to build intrusive profiles or sell your data. Where we use them, it is solely to reach people who have shown a prior interest in travel health services.
Third-Party Cookies
Some cookies on our website are set by third-party services we use, rather than by Slough Travel Clinic directly. These may include:
Google Analytics (analytics.google.com): used to measure website traffic and behaviour.
Google Ads / Google Tag Manager: used to measure the performance of any paid advertising campaigns we run.
Doctify or similar review platforms: if embedded widgets appear on our site, these third parties may set their own cookies.
We do not control how these third parties use their cookies. We recommend reviewing their individual privacy and cookie policies for full details.
Cookie Duration
Cookies are either session-based or persistent.
Session cookies are temporary. They expire and are deleted automatically when you close your browser. Persistent cookies remain on your device for a set period, which varies depending on the cookie. Our analytical cookies, for example, are typically retained for up to 13 months before expiry.
Your Choices and Controls
When you first visit our website, a cookie consent banner will appear. You can choose to accept all cookies, reject non-essential cookies, or manage your preferences in detail by category.
You can update or withdraw your consent at any time by clicking the “Cookie Settings” link in the footer of our website.
In addition, most browsers allow you to block or delete cookies directly through their settings. Please be aware that disabling all cookies may affect how our website functions, and some features may not work as expected.
For guidance on managing cookies in your specific browser, visit www.allaboutcookies.org.
Children
Our website is not directed at children under the age of 13, and we do not knowingly collect data from children through cookies or any other means.
Changes to This Policy
We review and update this Cookie Policy periodically to reflect changes in the cookies we use, changes in technology, or updates to applicable law. The date at the top of this page will always indicate when it was last revised. Where changes are material, we will notify you via the cookie consent banner on your next visit.
Contact Us
If you have any questions about this Cookie Policy or how we handle your data more broadly, please get in touch:
Slough Travel Clinic: Address: Slough, United Kingdom
Email: info@sloughtravelclinic.com
For queries related to your personal data specifically, you may also contact us in writing at the address above, marked for the attention of our Data Controller.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority, at www.ico.org.uk or by calling 0303 123 1113.
Slough Travel Clinic is committed to handling your information with care and transparency. This Cookie Policy forms part of our wider Privacy Policy, which you can read in full on our website.